TERMS & CONDITIONS

 

The following terms and conditions apply to every offer, quotation, acceptance and contract for the supply or sale of goods by Beaumont & Fletcher Ltd. Acceptance of these terms and conditions is signified and implied by the customer ordering goods. No change to these terms and conditions shall be deemed to be part of the contract unless agreed to in writing by Beaumont & Fletcher first.

 

Liability

All goods are supplied by us on condition that our liability for any fault or defect in the quality, condition description or fitness for any purpose, is limited in amount to the sum not exceeding the purchase price of the goods. On no circumstance, shall Beaumont and Fletcher be liable for indirect or consequential loss or damage.

Re-sale and Copyright

Orders are accepted and goods and samples supplied on the contractual understanding that these goods will not be offered for resale, either directly or indirectly. They shall not under any circumstances be sold other than as a Beaumont & Fletcher product.

All samples and designs supplied by Beaumont & Fletcher, are protected by UK and international copyright and other intellectual laws. Our designs remain the property of Beaumont and Fletcher even after they are sold.

Any unauthorised reproduction or copying of the products or images belonging to Beaumont and Fletcher may result in legal action.

Trade Accounts

A trade account must be held to place a trade order with Beaumont & Fletcher. Please contact us directly for an account application form. Beaumont & Fletcher reserve the right to deny opening a trade account or remove a trade status at any time.

New accounts will all be opened on a pro-forma basis initially until Beaumont and Fletcher agree to change this to credit status.

Pro-forma accounts are required to make full payment of an order before dispatch. Where long lead terms occur, a 50% deposit up front and 50% before delivery.

Credit for credit accounts is given at the discretion of Beaumont & Fletcher. Credit account holders’ terms are strictly 30 days from date of invoice. Once an account becomes overdue for payment, supplies may be automatically suspended until the account is brought up to date.

Customer Privacy

The information provided when placing an order is always held securely. We will not share or sell personal information to any third parties.

Pricing

Beaumont & Fletcher Ltd reserve the right to change prices if they deem it necessary on all orders and quotes at any time.

Minimum Order Quantities

5m for embroidered fabrics, 1m for plain fabrics

Stocked Fabrics

Please check the fabric you require is available and in stock. If available, the lead time is 2-3 days. If out of stock 4-8 weeks.

Fabrics should be inspected prior to cutting. We supply free of charge samples for our plain fabric and wallpaper items.

Beaumont & Fletcher cannot guarantee exact colour matching, if exact matching is required, a cutting for approval should be requested.

All Beaumont and Fletcher fabrics have been tested for flammability, please request the flame code or refer to pricelist.

Lead Times

The length of time to create a product is dependent on the quantity and the complexity. Please see guidelines under relevant headlines below.
We will try to quote lead-times on every order but these can sometimes change beyond our control. We will try to keep you informed if this is likely to happen, but any promise made, whilst done so in good faith, is not guaranteed and we shall not be liable for the consequence of a delay.

Delivery Costs

Carriage and packing charges apply and will be quoted for each individual order according to weight and address. Please check delivery access for furniture items before ordering.

Delivery to Third Parties

Where deliveries are made to third parties -curtain-makers, upholsterers, decorators etc. It is the responsibility of the customer to ensure that the correct product is received. We advise that a sample is sent to the third party to enable verification.

Third Party Fabrics

It is possible to supply third party fabric for furniture or embroidery orders. Beaumont & Fletcher are not liable for any duties or taxes payable against imported fabric, these charges are the client’s responsibility.

Samples must be provided prior to the fabric being received, the face must be marked clearly. Beaumont & fletcher will not be held responsible for any defects or suitability issues of non-Beaumont & Fletcher fabrics.

Non-Beaumont and Fletcher fabrics that are provided for furniture items must be supplied with the relevant FR certificate.

Damages

Any suspected damage or problem with an order must be notified in writing to us within 14 days of receipt of the goods. We cannot accept liability and no claim can be made if a fabric is cut or altered in any way. Products should be carefully inspected prior to cutting or installation.

Every effort is made to control and inspect each order to ensure you receive your product in perfect condition but sometimes mistakes can happen, please always double-check that the correct product has been received.

Treatments

No liability will be accepted for changes in appearance, performance, or defects in any of our products, if they are treated after purchase, by spraying or processing of any kind, including flame proofing or the application of stain-repelling treatments.

Embroidery Fabrics

The embroideries created are bespoke and created by hand, lead times vary but as a guide can take between 8-14 weeks depending on size and work involved.
The minimum order quantity is 5 meters.

Beaumont & Fletcher will need to work closely with you to discuss sizes, colourings and styles required, please make sure all possible information is provided.

Prices given on our price lists and over the phone are guidelines only, prices will vary according to the overall dimensions, amount of embroidery required and techniques.

The embroidery is created on frames so we will need to know the sizes you require for each individual curtain or finished piece, a template of the shape should be sent.

We will produce diagrams and a strike off for approval before commencing any finished piece. We will require an A4 sample of base cloth for creating the strike off if this is not a Beaumont and Fletcher fabric.

The strike off will be charged for according to the complexity and amount of work involved. Please allow extra time for the development and approval of strike-offs.
As all our embroideries are made by hand despite our best endeavours, it is not always possible to achieve exact precision of measurements. We expect a tolerance of +/- 5%.

Metallic yarns are likely to change colour over time, pure silver will tarnish with exposure to air and the metallic content of any thread will darken. The rate and extent of this will depend on climatic conditions and is not possible to predict accurately. This is not a fault but a natural process.

The cost of embroidery designs does not include the cost of ground cloth. We can supply ground cloth for an extra change or you can supply this to us. Please make sure any fabric supplied reaches the required FR standard.

It is necessary to add an extra 20% to the quantity of ground cloth required, this is to allow for seams, hems and shrinkage.

Furniture

Lead times are usually 8-12 weeks from receipt of fabric and deposit. The furniture is made to order so sizes can normally be changed for a cost– please check.

Finishes such as casters and nailing can also be changed and added if not included. The legs are integral to the frame and do not come off.

All prices given are ex works and excludes fabric and delivery.

Standard filing is 70% duck and 30% down. Other fillings available on request. The wood for frames is mainly Beech.

FR certificates must be supplied for non- Beaumont and Fletcher fabrics. Beaumont and Fletcher offer a barrier cloth for an extra charge.

It is the responsibility of the customer to ensure access for new furniture items. Please measure all access points and make sure the largest measurement will fit through.

The furniture cannot be dismantled and the legs are built into the frame. If a bespoke item does not fit on delivery the customer may still be charged.

Upholstered Furniture Guarantee

Beaumont & Fletcher’s upholstered furniture is renowned for its quality and style. Created by skilled craftsmen in our dedicated workshop in Kent it epitomises our individualistic style and uncompromising quality.
All our upholstered furniture is guaranteed for 10 years from the date of delivery.
This guarantee is against faulty workmanship and materials.

We do not guarantee against the wear, and fading of a customer’s own material (COM).
It is the clients’ responsibility to supply fabric suitable for upholstery. B&F cannot be held responsible for the performance of the fabric when supplied by the client.

This guarantee does also not cover; distaste in the overall look when COM is used, fair-wear and tear, neglect, abuse or misuse of your goods, loss or damage (including rusting and corrosion) due to unreasonable exposure to water, heat or weather; loss or damage due to fire, smoke, explosion, lightning, sunlight, infestation by animals or boring insects, damage by animals generally, theft and accidental damage or loss caused by a third party.
In the unlike event of a claim, please contact us giving your sales invoice number, your address, contact details and a summary of the problem with accompanying photos.

In the event of an accepted claim we will endeavour to repair the defective goods. If a repair is not possible you will be offered a replacement and only if a suitable replacement is not available will you be offered a refund.

We will not be liable for any direct or indirect loss of profits or other financial loss or damage arising out of defective, damaged or wrongly delivered goods, over and above the value of the actual goods themselves supplied by us.

Our guarantees are limited to goods sold and retained in mainland United Kingdom and used solely in private residences and not in commercial or rental properties.

Lights & Mirrors

Beaumont & Fletcher’s collection of mirrors and wall lights are faithfully copied from antique originals, carved in wood and gilded by hand. Most of the mirrors can be made to specified dimensions – price on application.

All mirrors are supplied with antiqued glass unlessotherwise specified. Bevelled mirrors can be provided – price on application.

Lead times for the lights and mirrors vary but normally takes between 10-12 weeks.

Mirrors and Lights are available in a many colours and finishes, please specify on order.

Lights should be used with candle bulbs of maximum 25 watts. Lampshades are not included in the wall lighting price.

Most of our Lighting is supplied with European Edison screw fitting as standard but other options available.

Price of alternative wiring is not included – price on application.

Information provided in text

Every effort has been made to provide accurate information relating to our products on our website, price lists, brochures and texts. Sometimes colour and sizes represented can vary visually due to photographic means and other online publishing processes. Please always check by speaking to an adviser or ordering a sample.